Privacy Policy
Welcome to Drave Media (SMC-PVT) LTD ("we," "us," or "our"). Protecting your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, and protect your personal data when you interact with our full-stack marketing agency services.
We are committed to ensuring compliance with data protection regulations applicable to our operations in Pakistan, the United Kingdom, and the United States, including but not limited to the General Data Protection Regulation (GDPR) in the UK and the California Consumer Privacy Act (CCPA) in the US.
Information We Collect
We collect the following types of information to deliver our services effectively and to ensure compliance with regulatory requirements.
Professional Information: If you represent a business, we may collect information such as job titles, company details, and other professional data.
Financial Data: To process payments and transactions, we may collect payment information, billing address, and transaction data.
Usage Data: This includes information on how you interact with our website and services, such as IP addresses, browser type, pages visited, and device information.
Cookies and Tracking: We use cookies and other tracking technologies to personalize and enhance your experience on our website. For more details, please review our Cookie Policy.
How We Use Your Information
We use your information to.
Communicate with you, including sending updates, marketing information, and responding to inquiries.
Provide, personalize, and improve our marketing services.
Facilitate payment processing and transaction tracking.
Conduct data analysis and research to enhance service quality.
Comply with legal obligations and to protect our legal interests.
Legal Bases for Processing (For UK and EU Clients)
For clients in the United Kingdom and European Union, we rely on the following legal bases to process your personal information.
Contractual Necessity: Processing your data to fulfill our contractual obligations, including providing you with marketing services.
Legitimate Interests: We may process your data based on legitimate business interests, such as improving our services, unless overridden by your data protection rights.
Consent: Where applicable, we will obtain your consent to process personal data for specific purposes, such as marketing communications.
Sharing Your Information
We may share your data with third parties under the following circumstances.
Service Providers: We may share your information with trusted third-party service providers who assist us in providing and improving our services, such as analytics, payment processing, or hosting services.
Legal Obligations: If required by law, regulation, or legal request, we may share your data to comply with legal obligations, protect our legal rights, or protect the safety of others.
Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
International Data Transfers
As Drave Media operates in Pakistan, the UK, and the US, your data may be transferred and processed across borders. We take appropriate steps to ensure your information receives adequate protection wherever it is processed, in line with applicable data protection laws.
For clients in the UK and EU, we rely on Standard Contractual Clauses and other safeguards approved by regulatory authorities to protect your personal data during international transfers.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data.
Correction: You may request the correction of inaccurate or incomplete information.
Access: You have the right to request access to the information we hold about you.
Deletion: In certain circumstances, you may request the deletion of your data.
Objection: You have the right to object to processing based on legitimate interests or for marketing purposes.
Portability: In some cases, you may request that your data be transferred to another service provider.
Withdrawal of Consent: Where we process data based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise your rights, please contact us at info@dravemedia.com
Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and strict access controls. Despite our efforts, no online service can guarantee absolute security.
Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary depending on the nature of the data, the services provided, and applicable legal requirements.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected data from a child, we will take steps to delete that data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where significant, we will notify you through other channels. By continuing to use our services after an update, you accept the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us.
Email: info@dravemedia.com
Office Addresses:
Pakistan Office: +92 (305) 2810809
UK Office: +44 (746) 2538097
US Office: +1 (332) 2372285
Drave Media (SMC-PVT) LTD is committed to respecting your privacy and to protecting your personal data. Thank you for trusting us with your information as we work to provide you with exceptional marketing services.